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Returns Policy

Returns

We offter refund / exchange within first 15 days from the date of your purchase. If 15 days have passed since your purchase, you will not be offered return, exchange or refund of any kind. In order to become eligible for a return or an exchange:

  1. the purchased item should be unused and in the same condition as you received it.
  2. the item must have original packaging.
  3. if the item that you purchased on a sale, discount then the item may not be eligible for a return / exchange. Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.

If you need to place a return / exchange request for an eligible product / item (as applicable) you need to send us email on globalbizindia5@gmail.com.

You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the time of purchase.

For exchange / return accepted request (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further, if the same, has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.

Refunds

In case of any refunds approved by our team, the process will be initiated within 15 to 20 days of the approval decision. Refunds will be processed within 15 to 20 days to the original method of payment used during the purchase. Please note that charges, fees, duties, taxes, levies applied to the ticket are non-refundable.

Contact Us

If you have any questions about our refunds policy or need assistance with your order, please contact our customer service team:

  • By Call: Mr Vishal Rajest Goswami at 7410526477
  • By email: globalbizindia5@gmail.com
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